ACCESS FOR PERSONS WITH DISABILITIES
Concerts are presented on a grass park-like setting. All guests are either seated on the grass with blankets, or in low back chairs. A limited number of spaces are held in compliance with the Americans with Disabilities Act.
Where is the ADA line for entrance to ZooTunes?
The entrance line for our Persons with Disabilities into the concert venue is located inside the zoo in the West Plaza.
Can my friends join me later in the Disabled section?
Space in the disabled section is at a premium and is being held for the person with disability and their guest. Exceptions are made for families. We ask that all guests be courteous and share space with others.
What time should I be in line for access to the concert?
Please be at the disabled waiting area no later than 4:45 p.m.
What time do I enter the meadow?
The ADA line is permitted to enter the meadow approximately 10 minutes prior to the general public. Time may vary based on artist request.
Where is the ADA seating in the venue?
The reserved area is located close to the stage (stage left) on the west side of the meadow.
Do I need to pay for my attendant’s ticket?
Yes. All persons on the meadow must have a ticket to enter.
What if I prefer to sit in general admission section?
You will be able to enter the concert venue at the same time as the general public. If you require a high back chair and prefer not to sit in the reserved section, it may be requested of you to relocate near the perimeter of the concert venue.
- Guests with a state disability placard or license plate may park in the designated area in selected parking lots on a first-come, first-served basis.
- Guests are welcome to use the VIP parking lot turnaround to drop off individuals with disabilities or anyone unable to walk from the parking area to the venue. This lot is located at the N6 gate adjacent to the North parking lot.