ACCESS FOR PERSONS WITH DISABILITIES
Space in the Accessible Reserved section is available for ADA patrons and up to three ticketed companions.
Please purchase ADA tickets at http://zootunes.ticketfly.com/
Concerts are presented on a grass, park-like setting and ground can be uneven in places.
Where is the ADA line for entrance to ZooTunes?
The entrance line for our Persons with Disabilities into the concert venue is located inside the zoo in the West Plaza.
Can my friends join me in the Disabled section?
ADA tickets are available for patrons with disabilities and up to three (3) companions. ADA tickets will be required to access the specially marked section. Please purchase an ADA ticket for each person in your party.
What time do I enter the meadow?
ADA ticket holders may access the North Meadow at the main entrance of the concert venue any time after 5:00 p.m. when gates open.
Where is the ADA seating in the venue?
The reserved area is located close to the stage (stage left) on the West side of the meadow. Please note that chairs are not provided in this section.
Do I need to pay for my attendant’s ticket?
Yes. All persons on the meadow must have a ticket to enter.
What if I prefer to sit in general admission section?
Please enter the concert venue in the same line with the general public. If you require a high back chair and prefer not to sit in the ADA reserved section it may be requested of you to relocate near the perimeter of the concert venue.
Why have you changed the ADA entrance policy?
Based on ADA audience feedback, our accessible procedure has resulted in this new process.
- Guests with a state disability placard or license plate may park in the designated area in selected parking lots on a first-come, first-served basis.
- Guests are welcome to use the Otter parking lot turnaround to drop off individuals with disabilities or anyone unable to walk from the parking area to the venue. This lot is located at the N6 gate adjacent to the North parking lot.
- Based on National ADA regulations the only animals that qualify as service animals are dogs.