Frequently Asked Questions

Tickets FAQ

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Tickets can be purchased online at www.zoo.org/wildlanterns or in person at the zoo.

Members receive a 20% discount off WildLanterns tickets. Members need to be logged in to their account to receive the discount, and then the member discount will be automatically applied in the cart.

No. Since WildLanterns is a special fundraiser event, an admission discount will not apply outside of the Buy Early and Save discount through September 30, 2026.

If you purchased your tickets on our website, you will be emailed your tickets. A link to reschedule your tickets can be found at the bottom of that email. Subject to availability, you may reschedule your unredeemed ticket(s) to a different date and/or time up to 5 days after your original visit date. Rescheduling is possible only if the price is equal to or higher than the original purchase price. You can reschedule at a lower priced day upon arrival at the zoo. There will be no refunds if the price is lower than the original purchase price.

No, when purchasing a ticket for WildLanterns you will reserve your entry time on a specific date. They will not be redeemable for a different evening.

WildLanterns is a rain-or-shine event! We recommend dressing for the weather, so you can stay comfy while exploring. Tickets are non-refundable, but if severe weather impacts the event, updates will be shared on our website and social media.

When we sell out for a night of WildLanterns, we will not sell any more tickets online or at the zoo. Only those who already have tickets for that night will be permitted to enter.

Parking FAQ

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Yes, the price is $15 (plus taxes and fees) in the Otter and Lion lots. All other lots will be $10 (plus taxes and fees) during evenings of WildLanterns. This price is available after 3:30 p.m. Member parking discount does not apply to special events, including WildLanterns. Guests can reserve a space in advance or pay day-of, pending availability

We do have ADA stalls located close to the West entrance. They tend to fill up, so if you have a member of your group with mobility challenges, we recommend coming early to park as close as possible to the entrance.

Sorry, we cannot provide shuttling from Park & Ride locations.

During Your Visit FAQ

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Fully-trained service animals are allowed on zoo grounds. Woodland Park Zoo is responsible for the health and well-being of all its animals, including many sensitive species. Therefore, there are additional steps to bringing fully-trained service animals on grounds. When you arrive, we require that you and your service animal check in at any ticketing window or membership office.

Please review the service animal guidelines here.

We recommend guests prepare to spend at least two hours on grounds to enjoy WildLanterns. Plan for extra time if you want to enjoy any programs, have a snack, or browse the ZooStore. You can learn more about programs and experiences here.

You are welcome to enter any time after your selected entry time. If you need to reschedule your visit, please do so using the link in your ticket order email.

Yes, both the South Entrance and the West Entrance will be available for entry to the event. The South Gate will only be open to guests that already have tickets. If you plan on purchasing a ticket when you arrive, please do so at the West Entrance.

West Entrance: 5500 Phinney Ave. N., Seattle, WA 98103
Cross streets: Phinney Ave. N. between N. 55th and N. 56th St.

South Entrance: 750 N. 50th Street, Seattle, WA 98103
Located on N. 50th Street and accessed by the Lion parking lot. Near the African Savanna exhibit.

We ask that all visitors head toward the exits at 9:00 p.m. when the event closes.

Yes. The carousel is open each night of WildLanterns from 4:00 – 8:30 p.m.

Sorry, but WildLanterns is an after-hours ticketed event. The zoo closes at 3:00 p.m. during WildLanterns and visitors will be cleared off the grounds. The West and South Gates will re-open at 4:00 for the WildLanterns event.

No, WildLanterns is not the same event as WildLights. WildLanterns is a different experience at Woodand Park Zoo where the zoo will be illuminated by large-scale animal and nature scape lanterns.

Rentals FAQ

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Yes, strollers will be allowed along the open pathways for the event.

Mobility equipment including wheelchairs and ECV scooters will be available to rent at West Guest Services inside the West Entrance only during WildLanterns.

  • Wagon $11.00
  • Double stroller $10.00
  • Wheelchair (non-electric) $10.00*
  • Electric mobility scooter or ECV $25.00**

*Recipients of EBT/Washington Quest, WIC assistance, and foster and kinship families can receive a 50% discount on wheelchair rentals. Must present verification such as EBT/Washington Quest card, WIC voucher/card or appointment folder, DCYF caregiver authorization form, or foster caregiver ID card or license certificate.

**Conditions: Must leave $200 refundable deposit and valid driver’s license; 18 years and older, or 16 years with parent/guardian permission; 400-pound weight limit.

Food & Beverage FAQ

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Yes! Enjoy delicious holiday food offerings at Gather + Graze Café, 1899 Grove, and other select locations. On nights when 1899 Grove is booked for private events, Gather + Graze Café will feature a selection of 1899 Grove favorites, including the Woodland Burger, Black Bean Burger, Chicken Strips, Vegan Nuggets, Fries, Side Salad, and more. Bon appétit!

Yes, like a daytime visit to the zoo, visitors are permitted to bring their own food to WildLanterns. Outside alcohol is prohibited.

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